Let's talk about your project
Our team of specialist advisors is available to answer all your questions, help you choose the most suitable solution, and guide your application from start to finish.
Reach us
Choose your contact channel
Phone, email, or form: our advisors adapt to your preferences and availability.
By phone
Speak directly with an advisor available during our opening hours for immediate support.
+33 6 44 69 75 46Standard rate call
By email
Send us your question by email. Our teams commit to responding within 24 business hours.
contact@financeglobalservices.comResponse within 24 business hours
Online form
Use our secure contact form to send us your message with all the necessary details.
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Practical information
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to help you
Address
25 rue de Fontarabie, 75020 Paris, France
Send us a message
Describe your need, a dedicated advisor will respond within 24 business hours.
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A Finance Global Services advisor will reply within 24 business hours to the email address provided.
Before contacting us
Most frequently asked questions
Once your application is submitted, you will receive a confirmation email containing a reference number. You can contact your dedicated advisor at any time by email or phone quoting this number. An online client portal is also available to check the progress of your application.
Documents typically required are: a valid identity document (national ID or passport), recent proof of address (less than 3 months old), your last 3 payslips or tax assessment, and bank account details. The exact list will be communicated by your advisor after reviewing your initial application.
Yes, as long as your contract has not been signed, you can cancel or modify your application at any time at no cost. After signing, you have a legal withdrawal period of 14 calendar days to cancel the contract without penalty, in accordance with the Swiss Consumer Credit Act (CCA / LCC, RS 221.214.1, Art. 16).
In case of dissatisfaction, send your written complaint to contact@financeglobalservices.com. We will acknowledge receipt within 10 business days and provide a final response within 2 months. If unsatisfied, you may contact the relevant consumer mediator.
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